Telehealth Program and Connected Care - Minneapolis VA Health Care System
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Minneapolis VA Health Care System

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Telehealth Program and Connected Care

The telehealth program uses virtual care methods, primarily high-speed internet and video-conferencing, to provide care and services for Veterans in one location while the health care provider is at another location. Telehealth is convenient, in that it eliminates excessive travel to VA facilities, and can be an important part of keeping you healthy.

Telehealth and Connected Care Services

Minneapolis VA uses three types of telehealth:

Home Telehealth (HT) places equipment in your home so you can routinely send health status monitoring data to your assigned Care Coordinator. Veterans use Home Telehealth for such diseases as diabetes, depression, chronic obstructive pulmonary disease, hypertension, heart failure and MOVE! weight management.

Store-and-Forward Telehealth (SFT) is used for Veterans with known diabetes. To prevent a well-known eye disease caused by diabetes, diabetic retinopathy, detailed photographs of the retina are taken by a local technician and electronically sent to ta doctor at a central reading center. Common SFT Services at the Minneapolis VA include:

  • Retinal Imaging
  • Dermatology (at these VA Community clinics: Albert Lea, Chippewa Falls, Hayward, Hibbing, Lyle C. Pearson, Maplewood, Northwest Metro (Ramsey), Rochester, St. James, Twin Ports Clinic.

Clinical Video Telehealth (CVT) is a live video connection with a specialist at another location. The technology involves a camera and a monitor. Common CVT Services at the Minneapolis VA include:

  • Amputee Clinic
  • Cardiology
  • Comp and Pen MH Exams
  • Endocrine/Metabolic
  • Gastroenterology
  • Hematology
  • Hepatology
  • Infectious Disease
  • Mental Health
  • MOVE!
  • Nephrology
  • Neurology/Epilepsy
  • Nutrition
  • Occupational Therapy
  • Oncology
  • Pharmacy
  • Physical Therapy
  • Post 9/11
  • Pulmonary
  • Rheumatology
  • Sleep Medicine
  • Speech Pathology
  • Spinal Cord Injury and affiliated services
  • TBI/PolyTrauma
  • Urology
  • Women’s Health

Please talk to your Primary Care provider to see if you can use Telehealth in your health plan.

VA Video Connect (VVC)

Talk to your provider about connecting in a virtual medical room using the camera on your smart phone, computer or tablet. These video visits are ideal if you:

  • Live far away from your VA Facility
  • You lack time to attend an in-person appointment
  • A hands-on physical exam is not required
  • You’re dealing with health conditions that make it difficult to travel to the specialist you need.

If you don’t have video capability on your smart phone, computer or tablet, ask your County Veteran’s Service Officer if they can help.

Find out more about VA Video Connect

Telehealth Contacts

Home Telehealth: 612-467-4596

Facility Telehealth Coordinator: 612-467-1843

Contact Info


  • One Veterans Drive
    Minneapolis, MN 55417

Contact Number(s)

  • 612-467-4596
  • 612-467-1843

Hours of Operation

  • Monday-Friday
    8:00 a.m.-4:00 p.m